PP
Pamela P

1 reviews | Active since Feb 2014

10 May 2018, 15:19

For shame, PicknPay

I have heard on many an occasion that silence says it all. There has been no feedback of any sort since my providing you with the details of the store in question. Due to this total lack of interest, I am hereby formally notifying you that I have removed the loyalty card from my possession and request confirmation that my details have been removed from your data base and that no further communication of any sort will be sent to me regardless of the reason you have elicited to choose. There is civilised life outside of the halls of your organisation and I am now making use of this very attractive alternate. Kindly confirm that you have comp**** with my instructions

0
Replies (1)
Pick n Pay
Pick n Pay's reply10 May 2018, 16:27
Official

Hi Pamela,

Thank you for taking the time to write to us.

Please accept our apologies for any inconveniences caused to you.

We have tried calling you on *** however you were not available to take our call and there is no option to leave a message for you.

Kindly forward us the following information to *** to enable us to check if your details are still on our system so that we can request our technical team to have your information removed if has not been done already.

Information needed:

  1. Full name & surname
  2. Postal address
  3. Email address
  4. Cell number
  5. 16 digit smart shopper card number

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas