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chantal R

1 reviews | Active since Nov 2014

22 Nov 2021, 08:28

Fooling the consumers

They advertise specials from the 18 th and today the 20 the , there is no stock of the kettle and the Tissolli set they have the wrong set and wrong price. Always fooling the consumer to come in but don’t ever have stock in this branch, it’s frustrating and annoying that we have to go to another inconvenient branch out of our area. Very disappointed

0
Replies (1)
Pick n Pay
Pick n Pay's reply06 Dec 2021, 11:46
Official
Hi Chantal,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the out of stock items and delay in response
Kindly forward us the stores name to enable our team to address your complaints with the relevant store.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal

Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on   : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team

Best regards,