RJ
Robert J
1 reviews | Active since Jan 2015
14 Apr 2015, 16:45
fool me once - fool me twice!
Received three emails and two smss that P&P has specials- P&P Butter, Dew Fresh milk and other products. Visited the store. printed my vouchers. And behold nothing on the shelfs.<br> <br> Spoke to manager who tells me that there is a P&P butter shortage- BUT ALL THE OTHER NAME BRANDS FULLY STOCKED! No Dew Fresh!<br> <br> Why advertise, make me print vouchers, drive to the store and then don't have the products. Is this a marketing strategy of P&P? Not impressed!<br>
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Replies (1)Pick n Pay's replyOfficial
15 Apr 2015, 08:34Hello RobertJooste,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply15 Apr 2015, 08:34
Official
Hello RobertJooste,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
