NM
Nonhlanhla M

1 reviews | Active since Nov 2023

06 Mar 2024, 10:17

Food poisoning, carelessness of my complaint and unhappy with being ignored by customer care Centre of Pick n Pay

I have bought food from the deli and I didn't believe most people who said the food often makes them sick unfortunately I fell a victim on the 5 of Jan I bought pap sheep head and atchaar and two trotters and extra pap. I went to where I sell to eat with my friend but they complained the sheep head was not smelling fresh without me paying attention to that I had torn a piece of the lip and eaten it. When my friend moved the head there was a dead green fly. I then took the food back and they didn't make a fuss but and gave me fresh food. We then ate but I then ate of the freshly made food. Later in the middle of the night I became extremely I'll and got admitted in hospital at Bara where I was told I had organophospharate poison (pesticide). I have tried to get Pick n pay customer care to assist but they were quick to tell me they told the store about it but there has never been any call or check on me as their customer since I was poisoned by their carelessness and mishandling of poison and food that customers buy. I since had been going through alot since and haven't had the time or legal assistance to sort this matter out. What makes me come here is the fact that we are facing a lot of people getting sick or even passing away due to carelessness of stores that sell food so Pick n pay need to see this since they felt I am not worthy of their response after communicating of the incident and my loss and insult if being told I tried to commit suicide which was never the case. I would be happy if this case can be attended too since I had to come to Hello Peter to get pick n pay Meadow point to acknowledge their fault and reimburse for my loss of business and near death situation I had to go through.

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