AT
Andisiwe T
1 reviews | Active since Feb 2020
19 Feb 2020, 13:23
FOOD POISONING
I just bought my lunch less than hour ago. Craved a Russian but to my surprise it tasted sour. Imagine walking a far distance to buy lunch on to get yourself food poisoning. I've already experienced this more than once and it doesn't seem that it will improve. They know that all they'll say is return it to get your money back so ensuring food standard is not the stores top priority.
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Pick n Pay's replyOfficial
19 Feb 2020, 15:57Good day Andisiwe Tomose,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality, we have sent you an email requesting more details. Please respond to the email to enable us to assist.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply19 Feb 2020, 15:57
Official
Good day Andisiwe Tomose,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality, we have sent you an email requesting more details. Please respond to the email to enable us to assist.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team