KK
Kopano K
1 reviews | Active since Mar 2019
26 Mar 2019, 14:57
Food poisoning
Purchased a Sandwich with a Burger, egg, lettuce, and sauces at pick’n pay Eastrand. I have been suffering from food poisoning for 4 days and counting. I’m disgusted at the level of hygiene that’s being practice disgusting As well as using off products in your sandwiches to clear stock is a horrible thing to do. I will never buy from there again and won’t advice anyone to buy from there.
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Pick n Pay's replyOfficial
29 Mar 2019, 14:58Good day Kopano Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience. We are addressing your concerns with our Corporate Brands Team. Kindly respond to our email address: *** with the below information to enable our team to investigate further. Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Pick n Pay's reply29 Mar 2019, 14:58
Official
Good day Kopano Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience. We are addressing your concerns with our Corporate Brands Team. Kindly respond to our email address: *** with the below information to enable our team to investigate further. Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team