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Palesa M

1 reviews | Active since Feb 2013

01 Jun 2015, 10:31

Food Poising

I am based in Paulshof and the closest Pick and Pay to me is in Chilli Lane or Epson Downs. However I do my regular shopping at PnP on Nicol as I love the energy in the store, the good service and the variety of offering it has on all household goods. <br> <br> On Saturday 30 May I bought their chicken stew for my family and must say was appalled and disappointed in it as my entire family got food poising from it. It was the only meal we had after having normal cereal and bought and served it as a late lunch meal for the family. <br> <br> I am just glad that I did not give it to my 4 year old as I can not imagine what could have happened. <br> <br> All I can say is I will never again buy from your deli and will advise all my friends on this. I am greatly disappointed and can not believe that a brand such as the Pick and Pay could be so careless with their food they offer to customers. More detail and attention should be given to their food especially chicken. <br> <br>

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Replies (1)
Pick n Pay
Pick n Pay's reply01 Jun 2015, 14:11
Official
Hello Palesamag86,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor product experience, I will forward you an email from my private email address requesting more info.

Yours Sincerely

Marise Brown

Ref Number : ***