1 reviews | Active since May 2016
Food, health and hygiene
<p>This is not the first time I complain to Pick 'n Pay about their quality of food in Observatory. About 3 weeks back I bought a milktart, arrived home and it was runny and sour. Thankfully the client services manager exchanged it. Yesterday I bought x2 apple slices for dessert with my partner. Sat down and there is mould inside it. Now, being 5 and half months pregnant and allergic to mould and penicillen, I am quite shocked that I haven't even so much as received a reply. This makes me question the state of all food products in the store. I have previously contacted the head office and was called to say my query is resolved - this was last year when I received sand in my sandwhich and complained. if you plan on putting people's lives at risk and exposing thme to Listeria when pregnant, I suggest you inform them, as I have been ill all night and all day and the manager has not bothered to respond as yet.</p>
Good day Lauren
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the poor product experience. We are addressing this with our corporate brands team and will be in touch for more information.
Kind Regards
Anwar Mooideen
Good day Lauren
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the poor product experience. We are addressing this with our corporate brands team and will be in touch for more information.
Kind Regards
Anwar Mooideen
