NM
Nthabiseng M

1 reviews | Active since Nov 2014

02 Mar 2016, 10:11

Food Expired and Long Queues

Found mould on Pita sold at the Pick n Pay Maponya Mall on the 1st of March 2016 which expired on the 24th of February 2016. At the same time stood a long queue for 1 hour 45 minutes. It is quite clear that during the month end period the demand of customers will increase, if they have done a trend analysis they should be able to know how many staff members should be available. It is unacceptable for one to buy few or more items of goods and stand on a queue for more than 15 minutes.

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Mar 2016, 16:40
Official
Hello Nthabi.loi,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor quality of the product.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***