DG
Devon G
1 reviews | Active since Jul 2019
11 Jul 2019, 20:47
Fly in my cheese
Had the worst experience buying cheese at Pick n Pay Garden Route Mall in George. Noticed this small black dot in my cheese, grated, and grated some more..only to find a dead fly in the middle of my block of cheese. Sent a mail to their customer support service and didn't even get a response. Reckon we will be shopping at Checkers from now on..
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Pick n Pay's replyOfficial
12 Jul 2019, 10:45Hi Devon ,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to you and for the poor quality product received. We view this incident in a very serious light, we are busy addressing this with our Corporate Brands Team.
Your reference number is *** . We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to you and for the poor quality product received. We view this incident in a very serious light, we are busy addressing this with our Corporate Brands Team.
Your reference number is *** . We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply12 Jul 2019, 10:45
Official
Hi Devon ,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to you and for the poor quality product received. We view this incident in a very serious light, we are busy addressing this with our Corporate Brands Team.
Your reference number is *** . We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to you and for the poor quality product received. We view this incident in a very serious light, we are busy addressing this with our Corporate Brands Team.
Your reference number is *** . We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team