EG
Elana G
1 reviews | Active since Aug 2019
27 Aug 2019, 08:42
Fly in cheese- garden route mall pick n pay
Pick n Pay garden route mall - we found a dead fly in the middle of our cheese. Reported the matter to Pick n Pay. Got a call saying 'we will investigate' and not heard a thing since then!!! Not even an offer for reimbur*****t. This is against health regulations right? Disappointed with pick n pay and grossed out!!!!
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Pick n Pay's replyOfficial
27 Aug 2019, 11:56Good day Elana,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response from our management team and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our regional management team.
Your reference number for this complaint is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response from our management team and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our regional management team.
Your reference number for this complaint is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply27 Aug 2019, 11:56
Official
Good day Elana,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response from our management team and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our regional management team.
Your reference number for this complaint is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response from our management team and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our regional management team.
Your reference number for this complaint is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team