1 reviews | Active since Jan 2017

16 Apr 2020, 10:38

First class service - PnP Willowbridge

Pick n Pay Willowbridge are providing a delivery service for groceries. The beauty of their system is that you can email them a list of required items, rather than having to wade through screeds of products on the other online ordering platforms. I emailed through an order on Monday morning (around 8 am) and just before 3 that afternoon, my goods were delivered. The second time I ordered, it was midday on Wednesday and goods were delivered the following morning. I received a phone call from the store, to talk through items on my list that they didn't have in stock. They bring a card machine so you pay on the spot. I'm very impressed with their professional and speedy service. Well done PnP Willowbridge! #30in30

0
Replies (1)
Pick n Pay
Pick n Pay's reply18 Apr 2020, 05:44
Official
Hi Jenny, Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. We would like to thank you for your valued feedback and for sharing your experience with us. 
 
To help combat the spread of Coronavirus, we have put in place a number of safety measures in store and at our online stores to ensure that our staff and customers are safe.

We have taken this route of shopping for our customers to help them stay at home and safe during the lock down.
  
Kindly be advised that this has been sent through to management & the relevant store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team