dK
domnicia K

1 reviews | Active since Dec 2017

29 Dec 2017, 09:53

FILTHY ATTITUDE -UNFRIENDLY CASHIER

yesterday 28 December 2017 at 16.00 i and my husband went to pick n pay liquor store in birchleigh to purchase items .while at the waiting in line to pay ,with an ATTITUDE she immediately took my items and started punching them on the till without asking me if i had a smart shopper or not nor greeting me . then i asked her why she doesn't request us if we had the smart shopper as most cashiers do ..she snapped and shouted and insulted me while my husband was taking out his smart shopper to give the cashier while he was about to take his wallet out the cashier -her name is Micky with an attitude shouted saying its not her job to ask for the smart shopper,she then stated that i should sit on her chair and do her job she doesn't give ****.she refused to give me her name i had to ask a gentle man working there. SHE THEN SAID I SHOULD LEAVE!!!! this MICKY CASHIER should be dealt with as her attitude is filthy and doesn't deserve to work with customers .i suggest management should investigate this matter asap as seems like shes used to doing this to many people.

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Replies (3)
Pick n Pay
Pick n Pay's reply29 Dec 2017, 12:16
Official

Good day Domnicia,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

dK
domnicia K's update29 Dec 2017, 12:22
Reviewer Update
i would like an apology from her im highly disappointed in the service
dK
domnicia K's update08 Jan 2018, 15:20
Reviewer Update
HI VANITHA MAY I GET FEEDBACK WHAT IS IS IT TAKING TOO LONG TO GET BACK TO ME