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n'Stash Budness
1 reviews | Active since Sept 2021
22 Sept 2024, 15:57
Felt Heard
I had an issue with my Tyme bank and Smartshopper. I only use the Tyme bank card as my Smartshopper card. I wanted to link the pet and coffee clubs but my ID number didn't work with that card as it said it was already linked somewhere else. PnP tried to assist by calling me, but I had forgotten to allow the call through True Caller. Even without reaching me I was assisted which truly made me feel heard. Thank you Zintle Mrenqwa, I am assuming it was you since it was your email explaining that you couldn't reach me.
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Pick n Pay's replyOfficial
23 Sept 2024, 13:34Hi Nastasia,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We appreciate you for taking the time to share your experiences with us.
We will share your feedback with our Management Team and the relevant store.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
We appreciate you for taking the time to share your experiences with us.
We will share your feedback with our Management Team and the relevant store.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply23 Sept 2024, 13:34
Official
Hi Nastasia,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We appreciate you for taking the time to share your experiences with us.
We will share your feedback with our Management Team and the relevant store.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
We appreciate you for taking the time to share your experiences with us.
We will share your feedback with our Management Team and the relevant store.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,