Feed Back of my Complaint

Hi There<br> <br> I was eventually contacted but Denise by Pick n Pay but when i explained my side of the story i was told that Mary Anne said i misunderstood her. HOW CAN I NOT UNDERSTAND WHERE I KNOW THAT THE SPECIAL WAS AVAILABLE BUT WAS TOLD SOMETHING ELSE. IT JUST SHOWS THAT HR,MANAGEMENT BELIEVES THERE STAFF OVER A CUSTOMER. I mean i shop at pick n pay 4 times a week and know exactly when specials are ect and when i am not sure i always ask the staff. Now i get asked if i want the special of Skip that is currently on which i said NO!<br> <br> I dont believe in a customer is always right but thsi time a customer is definatley right with regards to this.<br> Also note that whenever there are specials on anything i know because i get notified via email so why would i make up something liek this, it just shows ma<br> <br> I want the special that wanted to buy but got told it starts on another day and when i got there it has ended. Don't even bother to call me as i don't have time for this because i am going to take further steps and get in touch with the Area Manager and someone higher than that person. Management at PNP you suck!!!