DM
Dakalo M

1 reviews | Active since Aug 2014

02 Apr 2016, 16:41

Favouritism

went to this pick n pay to buy food, staff at food department looked very tired, I swear I waited for food like they were still cooking them.when I go to pay there was favouritism. I stand on the Que where people were about 8. And white/Afrikaans man came an just went straight to the teller. I told the the guy that should go on the Que as I was next, but no he shouted me instead and the teller continued to sell him whatever he was buying, the seller asked me \ what do I think he should do coz he already captured his staff\" the least he could have done was to reverse the transaction.but no he wanted to serve Afrikaans man who is so called a regular customers, who knows how the que goes in that pick n pay express .and this is not the first time this thing happens.i believe to be treated equally irrespective of my race."

0
Replies (1)
Pick n Pay
Pick n Pay's reply04 Apr 2016, 10:33
Official
Hello mulaudzidakalo,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***

Best regards,