Faulty PnP Counter Point Dry/Steam/Spray Iron

Good day,<br> <br> I mailed Pick 'n Pay regarding a safety concern when using the below mentioned iron and have had no acknowledgement of mail or any other kind of response. <br> <br> I was busy ironing today with my PnP Counter Point Dry/Steam/Spray Iron which I have had for the past six months.<br> <br> When standing on it's end I noticed that the bottom plate was starting to melt.<br> <br> The iron was on the 'cotton setting' so it was not a very hot iron.<br> <br> Am very perturbed as to what caused this, as I have just recently cleaned my iron for scale build up etc.<br> <br> The bottom of the iron was shiny stainless steel and as you will see from the photo attached it is now blackened and melted. <br>