CM
Chantelle M
1 reviews | Active since Aug 2014
21 Dec 2021, 08:31
Faulty headphones
I bought a set of bluetooth headphones online and it was delivered on 4 December. I realised that they were faulty as they don't take charge at all and they are completely dead. I immediately emailed Pick n Pay customer care, but received no response whatsoever. It is not 21 December and even after several emails I have not received ANY response at all. I wanted another set of headphones, but now I just want my money back.
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Chantelle M's updateReviewer Update
20 Jan 2022, 08:47It is now another month later and now they want me to return the headphones to one of their stores. I am disabled and that is the reason I use online shopping in the 1st place. I don't have the luxury of going to stores to do my shopping. It took them almost 2 months in total to give me this unsatisfactory response. They are one of the worst companies I have ever dealt with.
CM
Chantelle M's update20 Jan 2022, 08:47
Reviewer Update
It is now another month later and now they want me to return the headphones to one of their stores. I am disabled and that is the reason I use online shopping in the 1st place. I don't have the luxury of going to stores to do my shopping. It took them almost 2 months in total to give me this unsatisfactory response. They are one of the worst companies I have ever dealt with.