Faulty goods

I usually buy food and alcohol beverages at Pick 'n Pay and Pick 'n Pay liqour because of the best service and exceptional goods. I never thought I'd experience this. I bought six Savannas at the Braamfointein Pick n' Pay Liqour and in one of the bottles there was nothing and it was closed. Maybe it's a factory fault but it's something I do not expect from any Pick 'n Pay. I was very disappointed, to even think that I travelled with so much money to get such. I couldn't return to the Pick 'n Pay to report to the manager because it's far, time consuming and costly. I just hope you will deal with this as soon as possible. I wouldn't like to stop buying from Pick 'n Pay because of such.