EN
Esther N
1 reviews | Active since Mar 2017
28 Apr 2020, 11:44
Faulty appliances
I'm still waiting for feedback from pick n pay greenstone regarding my washing machine that is damaged and it's not even a year old and they still haven't responded.
Helpful (0)
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Replies (1)EN
Esther N's updateReviewer Update
07 Jul 2020, 17:51I came yesterday to the store regarding the same query but I still didn't get assisted with a reprint of my proof of purchase and I really need it because defy is replacing my machine. I was told that if I didn't use my smart shopper there's no way they can help me out. I guess it's just one of those queries that won't be resolved and I will remain an unhappy client. I am tired of fighting with Defy and pick n pay so I will get my lawyers to handle this matter for me.
EN
Esther N's update07 Jul 2020, 17:51
Reviewer Update
I came yesterday to the store regarding the same query but I still didn't get assisted with a reprint of my proof of purchase and I really need it because defy is replacing my machine. I was told that if I didn't use my smart shopper there's no way they can help me out. I guess it's just one of those queries that won't be resolved and I will remain an unhappy client. I am tired of fighting with Defy and pick n pay so I will get my lawyers to handle this matter for me.