SF
Shafiek F
1 reviews | Active since Jun 2014
13 Dec 2019, 13:44
Falsely accused and arrested
On 10 December at approximately 11:35 I was stopped by security as I exited the Kenilworth Center store. I was taken to an office and my bag was searched but nothing was found. The lady said she was gonna teach me a lesson. I was then handcuffed and the police was called. A false statement was given that I was caught leaving the store with a Wahl flat iron valued at R399 without paying. Police arrested me and I spent 2 nights and days locked up before going to court and being released on R500 bail. Please review your surveillance footage and revert back to me ASAP please
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Replies (2)Pick n Pay's replyOfficial
13 Dec 2019, 15:52Good day Shafiek,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply13 Dec 2019, 15:52
Official
Good day Shafiek,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
SF
Shafiek F's updateReviewer Update
19 Dec 2019, 13:31I am still waiting to be contacted
SF
Shafiek F's update19 Dec 2019, 13:31
Reviewer Update
I am still waiting to be contacted
