XK
Xolisa K
1 reviews | Active since Nov 2023
19 Nov 2023, 12:30
FALSE REFUND STATEMENT.
TRASH! TRASH! TRASH!
IT'S BEEN MORE THAN 10 DAYS I STILL HAVE NOT GOTTEN MY REFUND!
TRASH SERVICE! DO NOT USE THE 'ASAP APP' EVER IF YOU VALUE YOUR SANITY.
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Pick n Pay's replyOfficial
20 Nov 2023, 12:01Hello Xolisa, Thank you for reaching out to the Customer Care team. We do apologize for the delayed response. I do apologize that you have not had any feedback regarding your query yet. Kindly note that we have escalated your query to the ASAP escalation desk, they will attend to your query at their soonest and revert back to you. Alternatively, you are welcome to contact them directly on the details below. Call us on: ***or Email on *** Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity to have this resolved. Kind Regards,
The Pick n Pay Team
The Pick n Pay Team
Best regards,
Pick n Pay's reply20 Nov 2023, 12:01
Official
Hello Xolisa, Thank you for reaching out to the Customer Care team. We do apologize for the delayed response. I do apologize that you have not had any feedback regarding your query yet. Kindly note that we have escalated your query to the ASAP escalation desk, they will attend to your query at their soonest and revert back to you. Alternatively, you are welcome to contact them directly on the details below. Call us on: ***or Email on *** Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity to have this resolved. Kind Regards,
The Pick n Pay Team
The Pick n Pay Team
Best regards,