FALSE PROMISES

On 03/01/2019 I was doing some basic shopping at Pick n Pay at Randridge mall. I went down the aisle with the fridges to pick up a colddrink and slipped and fell quite hard cracking the screen of my phone. There was zero safety signs to show that the fridges were leaking unless you count some soggy boxes lying on the floor. Despite the managers assurance that I would recieve feedback from them within the next few days I have heard nothing. Shocking service and a total disregard for customer safety

After 2 weeks off hearing nothing from Pick N Pay, I posted my first complaint on HelloPeter and final recieved a response. But since then I have had nothing but grief

After a phone call with Pick n Pay Randridge mall managment in which they said they would cover the expenses for the repair of my phone and I should simply bring them a quote and they would pay funds into my account, I have had zero feedback! When I phone to find out what is happening I am always told that they need to speak to the store manager or the regional manager or this person or that person.

Absolutely pathetic