1 reviews | Active since Jul 2019
false price advertised
i went to pick n pay senaoane to buy tin food for my dog on the shelf it was R13.99 then i took two tins when i get to the till they scanned R21.99 when i told the cashier that the shelf price is R13.99 she called the supervisor who went to the shelf came with the same price that i saw and another price then i said to the supervisor by the name of sibonelo lets go back to where i saw the price, we went, to my surprise there was still another price of R13.99 then when i show her were i took the tin food she said the price is written no name i said how will i know cause the price i see is on the same tin food that i took She said she is going to call her manager, then the manager came by the name of Lenard who said they are guided buy the name not the price i asked him but the price i saw it doesnt count he said no. The worst part where i saw the tin food, the was not even a single food that they say it was R13.99 it was only the ones that i wanted to buy
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
