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Nonhlanhla N

1 reviews | Active since May 2012

04 Sept 2019, 13:49

FALSE ADVERTI*****T

I went to pick n pay sunninghill chillie lane, I bought c***** special "ANY2"@ R23 classic smooth low fat or fruits of the forest 6x100g special. I took two of the fruits of the forest only and when I got to the till to be told I was supposed to take both the classic and the fruits of the forest. I explained to the supervisor the difference between ANY and BOTH and she gave me attitude refusing to fix the error made on their side I spent almost half an hour trying to get this resolved till i personally had to fetch a a manager

Please train your stuff correctly so we do not feel like we are not valued when we shop at your stores

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Sept 2019, 09:21
Official
Good day Nonhlanhla, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team