MJ
Maryna J
1 reviews | Active since Apr 2015
15 May 2020, 12:26
False adverti*****t
Pick n Pay Princess Crossing is busy with false adverti*****t. I received Wednesday 13 May 2020 the adverti*****t and today Friday 15 May 2020 I went to Pick n Pay to get cooldrink that they advertise. Could not find it anywhere and there answer was that the product was sold out. This is not the first time that I had this case with Pick n Pay Princess Crossing. Today was the last I would not go back to Pick 'n Pay Princess Crossing.
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Pick n Pay's replyOfficial
15 May 2020, 12:44Good day Maryna,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply15 May 2020, 12:44
Official
Good day Maryna,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team