False Advertising - Who reads the small print.

Advertised Gazebo Blue Mountain no trolley bag in 2 branches. I called the PnP Customer - Beverley referred me to Norma the CM regarding false advertising. Norma called Honeybee. Honeybee confirmed that he will call me Monday the 23rd of November, which he never did. 27th November. I went back 4 days later. I spoke to a gentleman called Siyabonga. I asked Blue Mountain Gazebo has wheels he said \yes ". Staff lying? Spoke to GM Sibusiso. He said it was late on Friday the buyers would not be at the office. Sibusiso promised to call me on Monday the 30th of November 2015. 01st December 2015 called Sibusiso at 15:36. I queried why he did not call -could not get hold of the buyer Yolanda. I asked why he did not keep me informed he said \""he did not know that he needed to call\"". This store is fully aware that they need to recall this product from the 23rd of November 2015 till date but has not done anything. Which means Sibusiso never attended to my problem from Friday till Tuesday 15:36pm. PnP buyer is not conscientious about the products that they want to sell to the public. The buyer is not aware of what they are buying. Really sad state of affairs."""