False advertising free kids fruit
25 October 2018 Just had the worst experience ever, my daughter picked up a apple from the free kids fruit box and as we were leaving the security stopped us and accused us of *****ing the apple. Totally disgusted with this. False advertising. Last time I'm shopping there.
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Pick n Pay's replyOfficial
15 Nov 2018, 14:30Good day Merrilyn, Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light and do not condone this sort of behavior at our stores. We are currently unable to address this complaint with our management team as you have not provided us with the stores name.
We have tried calling you on *** however you were not available to take our call therefore a voice message was left for you.
Please forward your complaint with the store name to *** to enable our team to address your complaint. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
We have tried calling you on *** however you were not available to take our call therefore a voice message was left for you.
Please forward your complaint with the store name to *** to enable our team to address your complaint. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
Pick n Pay's reply15 Nov 2018, 14:30
Official
Good day Merrilyn, Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light and do not condone this sort of behavior at our stores. We are currently unable to address this complaint with our management team as you have not provided us with the stores name.
We have tried calling you on *** however you were not available to take our call therefore a voice message was left for you.
Please forward your complaint with the store name to *** to enable our team to address your complaint. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
We have tried calling you on *** however you were not available to take our call therefore a voice message was left for you.
Please forward your complaint with the store name to *** to enable our team to address your complaint. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Should you need any further assistance please do not hesitate to contact us on the below numbers provided. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas