GN
Gugu N

1 reviews | Active since Dec 2016

19 Nov 2019, 13:40

FALSE ADVERTISING FOR TURNOVER

Pick n Pay Maponya and false advertising, Pick n pay had a special if you collect 40 stamps at R1.00 per stamp you get a casserole dish and the special ended on the 04th of august 2019 but i haven't received my casserole dish and whenever i go to pick n pay I'm told that they will call when they received stock. And lately was told the special is over but we never had what was promised. was that special a way of increasing their turnover. I catch a a taxi to maponya n i went there 15 times already. who will refund and should i do with their stamps. FALSE ADVERTISING IS WRONG IS LIKE I WAS DE*****ED BY PICK N PAY

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Nov 2019, 16:42
Official
Good day Gugu, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind regards,
The Pick n Pay Team