LC
Leo C
1 reviews | Active since Apr 2018
17 Sept 2019, 09:41
False advertising
Pick & pay with BP petroleum has offered uber drivers a R 0.60 per litre back if we put petrol in at bp forcourts I have regersterd for this over more than a month ago yet not getting back wat the did over and have phone in how many times yet the stil not giving me wat the sed in over and they have not correct the fault i am very disappointed
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Replies (3)0
Replies (3)
Pick n Pay's replyOfficial
17 Sept 2019, 10:32Good day Leo,
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. In order for you to earn points/discounts you will need to swipe your smart shopper card at the BP garage with your payment. The card linked to your id number reflects that it has not been swiped since 2017.
Kindly confirm the smart shopper card you are swiping at BP as the card linked to your id does not show that you are swiping the card at BP and does not reflect that you are registered for BP or Uber.
Please email your query together with your 16 digit card number that begins with *** to *** or call ***to be assisted by a consultant. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. In order for you to earn points/discounts you will need to swipe your smart shopper card at the BP garage with your payment. The card linked to your id number reflects that it has not been swiped since 2017.
Kindly confirm the smart shopper card you are swiping at BP as the card linked to your id does not show that you are swiping the card at BP and does not reflect that you are registered for BP or Uber.
Please email your query together with your 16 digit card number that begins with *** to *** or call ***to be assisted by a consultant. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply17 Sept 2019, 10:32
Official
Good day Leo,
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. In order for you to earn points/discounts you will need to swipe your smart shopper card at the BP garage with your payment. The card linked to your id number reflects that it has not been swiped since 2017.
Kindly confirm the smart shopper card you are swiping at BP as the card linked to your id does not show that you are swiping the card at BP and does not reflect that you are registered for BP or Uber.
Please email your query together with your 16 digit card number that begins with *** to *** or call ***to be assisted by a consultant. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. In order for you to earn points/discounts you will need to swipe your smart shopper card at the BP garage with your payment. The card linked to your id number reflects that it has not been swiped since 2017.
Kindly confirm the smart shopper card you are swiping at BP as the card linked to your id does not show that you are swiping the card at BP and does not reflect that you are registered for BP or Uber.
Please email your query together with your 16 digit card number that begins with *** to *** or call ***to be assisted by a consultant. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
LC
Leo C's updateReviewer Update
17 Sept 2019, 13:11That card u talking about is lost new card number ***56 4953 witch is registered at uber office when prom people was ther
LC
Leo C's update17 Sept 2019, 13:11
Reviewer Update
That card u talking about is lost new card number ***56 4953 witch is registered at uber office when prom people was ther
LC
Leo C's updateReviewer Update
18 Sept 2019, 09:38Qwick to respond on here yet do not respont to the email I did send to www.pnp.co.za i did regester at the uber office for this promo that they are offering yet after a month stil not getting it and also did not get my 5000 bonus points that was promist I did even look for my old card and did uz it and promo was not loaded on the old card either so this is false promo pick & pay is not keeping up with ther part of the deal!!!!!!!!!!!!!!! My email ***
LC
Leo C's update18 Sept 2019, 09:38
Reviewer Update
Qwick to respond on here yet do not respont to the email I did send to www.pnp.co.za i did regester at the uber office for this promo that they are offering yet after a month stil not getting it and also did not get my 5000 bonus points that was promist I did even look for my old card and did uz it and promo was not loaded on the old card either so this is false promo pick & pay is not keeping up with ther part of the deal!!!!!!!!!!!!!!! My email ***