False advertising
I got a Pick n Pay catalog in my mail specifically for Tseles, Bara and Dobsonvile Pick n Pays in Soweto. So I went to the PnP Tseles which is closets to me after seeing 10 Liter PnP Pure sunflower oil for R79.99 Now when I got to the shop it was a different story as the 5 Liter PnP Pure sunflower oil was on display for R79.99. I spoke to the 2 ladies who called the manager, manager acknowledged that it was a printing error, he would investigate and get back to me. I'm still waiting. I went to the store hoping that would get my 10 Liter PnP Pure sunflower oil for R79.99. But still no feedback form store manager.
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Replies (2)
Pick n Pay's replyOfficial
27 Aug 2019, 16:13Good day Motshidisi,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the inconveniences & confusion caused to you.
We have been advised by our team that there was a printing error in the pamphlet. This product comes in 5lt , 2lt and 750ml only and not in 10 litres.
The special for this product is as follows: 2lt for R33.99 and 5Lt @ R79.99 . Please feel free to view our catalogue by following the below link.
Link: https://www.pnp.co.za/pnpstorefront/pnp/en/catalogues
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the inconveniences & confusion caused to you.
We have been advised by our team that there was a printing error in the pamphlet. This product comes in 5lt , 2lt and 750ml only and not in 10 litres.
The special for this product is as follows: 2lt for R33.99 and 5Lt @ R79.99 . Please feel free to view our catalogue by following the below link.
Link: https://www.pnp.co.za/pnpstorefront/pnp/en/catalogues
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply27 Aug 2019, 16:13
Official
Good day Motshidisi,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the inconveniences & confusion caused to you.
We have been advised by our team that there was a printing error in the pamphlet. This product comes in 5lt , 2lt and 750ml only and not in 10 litres.
The special for this product is as follows: 2lt for R33.99 and 5Lt @ R79.99 . Please feel free to view our catalogue by following the below link.
Link: https://www.pnp.co.za/pnpstorefront/pnp/en/catalogues
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the inconveniences & confusion caused to you.
We have been advised by our team that there was a printing error in the pamphlet. This product comes in 5lt , 2lt and 750ml only and not in 10 litres.
The special for this product is as follows: 2lt for R33.99 and 5Lt @ R79.99 . Please feel free to view our catalogue by following the below link.
Link: https://www.pnp.co.za/pnpstorefront/pnp/en/catalogues
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
's updateReviewer Update
27 Aug 2019, 16:30Good day
What the pamphlet imp****, when I saw it was that I would get 2 x 5lt bottles of sunflower oil. I am fully aware that there is no 10lt available in store because of the picture portrayed. I could still not get what was advertised and you are still giving me a standard response.
What the pamphlet imp****, when I saw it was that I would get 2 x 5lt bottles of sunflower oil. I am fully aware that there is no 10lt available in store because of the picture portrayed. I could still not get what was advertised and you are still giving me a standard response.
's update27 Aug 2019, 16:30
Reviewer Update
Good day
What the pamphlet imp****, when I saw it was that I would get 2 x 5lt bottles of sunflower oil. I am fully aware that there is no 10lt available in store because of the picture portrayed. I could still not get what was advertised and you are still giving me a standard response.
What the pamphlet imp****, when I saw it was that I would get 2 x 5lt bottles of sunflower oil. I am fully aware that there is no 10lt available in store because of the picture portrayed. I could still not get what was advertised and you are still giving me a standard response.