False advertising

We bought a stove at Pick 'n Pay Princess Crossing on the 14 July 2019. The Defy stove was on special which came with a free cooker hood. They did not have the hood On the day we bought an we were told to collect the following week of which we did go to the shop during the week, it was still not there. When I call them they told me to bring back the stove because I'm impatient then they will give me back the money. I am very disappointed and unhappy with this terrible service.