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Shirin V

1 reviews | Active since Nov 2014

05 Apr 2021, 09:12

False advertising

On Sunday 7 March I visited Uitenhage CBD to buy an item that was advertised in the in-store catalogue. When I got there the price was not as advertised and staff refused to honour the advertised price. PNP customer care consultant Bianca Manana (***) was totally *********** in resolving this issue. This is completely unacceptable and I will keep reporting this until I receive positive feedback.

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Replies (1)
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Shirin V's update05 Apr 2021, 09:44
Reviewer Update
Thank you for the response. As mentioned the special was advertised in the in-store catalogue. It was not an online promotion. If a competent consultant can contact me I can provide the catalogue so that you can address this issue.