TG
Theolene G

1 reviews | Active since Mar 2015

29 Aug 2016, 13:27

False Advertising by Pick 'n Pay Mall @ Carnival

<p>Yesterday (28.08.2016) my husband and I went grocery shopping at the PnP at mall @ carnival, and in store there was a number of promotions running in line with the animal sound cards, i.e. Buy a 1kg spaghetti pack and get double sound cards. So we bought quite a lot of the promo's to get more cards for our son. We spent over R1,000 and to our suprise at the till once we were done paying we didn't receive any card (which in total should've been 13 cards) when we questioned the cashier she said that they were out of stock. We understand that they may have ran out but then make that clear with some sort of signage and remove the promo relating to the cards. Highly upset!</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Aug 2016, 11:26
Official

Good day Theolene

Thank you for taking the time to write to us.

Apologies for the out of stock. We are addressing this with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen