KN
Kershnie N

1 reviews | Active since Aug 2018

12 Aug 2018, 22:53

False advertising at pick n pay verulam

People should be aware when purchasing from pick n pay in verulam as they are advertising things at one price and when you go to the tills it scans for a higher price and when you query they get all angry and make it your fault i had purchased stuff from there only to notice i was overcharged went back to the store the manager made me wait for over 30mins and then asked me if i want a refund so guys check your slips.

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Aug 2018, 17:00
Official

Good day Kershnie,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received & incorrect pricing at the Verulam store.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas