False advertising and no timeous soulition

As per normal pnp seldom apply the discounts they offer, and you spend more time trying to resolve everything, so they force you to ignore there ******** activity, otherwise your frozen food deteriorates while they waste your time pretending to sort something out. Today at the pavilion pnp I bought a swiss roll which was supposed to be R23 but they charged me R50 they said that there was a different one at that price and asked me to wait while thy changed it. 10 minutes later they had still not produced it, and I asked for my money back as I could not wait longer. Complaints about the food deteriorating falling on deaf ears. Back home I discovered the 2 Weet-Bix which were supposed to be R 40 had been charged at R 52 as well. Constant problem at slovenly run, greedy, retail stores employing lazy slow people, in general. If retailers were fined ,penalized or charged for your time wasted they might not be so inefficient or unaccountable.