1 reviews | Active since Sept 2018
False advertising and misleading customers
Its been almost a week since I logged a complaint about their product but have not received any feedback. They promise to call within 48hrs but they never do. I'm very disappointed and disgusted that I'm being treated this way as a so called valued customer of PnP. I will not stop complaining until something is done.
Good day Odwa Olifant,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused, you did not provide us with the store name hence we could not escalate. Please send us an email to *** with the store name. We will address this.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Customer Care Team
Good day Odwa Olifant,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the inconvenience caused, you did not provide us with the store name hence we could not escalate. Please send us an email to *** with the store name. We will address this.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Customer Care Team