False Advertising and lack of responsibility

<p>Last week friday I purchased a dstv explora online from pick n pay, booked the delivery date and gave my debit account details to make payment. Hours later on realising that my account wasnt debited for the purchase I called in and the consultant explained that they will only debit on the delivery date which is 06/09/2016. I made a transfer of funds into the debit account on saturday so that the debit order doesnt fail due to insufficient funds. Pick n pay decided to debit me a day before the communicated date and apparently it failed. No communication was made to make me aware and try and resolve this issue. I went online to check the delivery status only to notice the order was no longer there. I called their online customer care centre and the consultant told me there was nothing they can do, I must just repeat the order online. I explained that the item was on promotion when I made an order so I wont pay a cent more than the amount I ordered for. She was resistant until I ask for a team leader and she called me and explained that they do not accept debit cards payment only credit cards where as their Term and Conditions states that a signed debit card with a cvv number is acceptable. Now they are beating around the bush instead of resolving this issue.</p>