MM
Mystrix M

1 reviews | Active since Dec 2016

03 Dec 2016, 22:50

False advertising and lack of customer care

<p>I went to purchase a 4in 1 doll set from pnp hyper at princess crossing. the advert said R250. </p> <p>When I got there, there was only 3 sets left, needing 2, I took them but only noticed after the I got home I was charged R299.90 each and the slip said 3in1 doll set, while the box says 4in1.</p> <p> </p> <p>I then filled in a customer care contact form explaining this on pnp's website. This was on the 17th of November, I've yet to get any response regarding this.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Dec 2016, 09:45
Official

Good day Louchelle,

Thank you for taking the time to write to us about your experience.

Please accept our apologies for the poor service experience.

We are busy addressing this with our management team.

Kind regards,

Vanitha Venketas