False advertising and *****...

PnP Carletonville advertised that you could use ASAP there, Wife use it to order goods. 2 weeks later still not delivered. PnP Carletonville, not the one at the Mall. When contacted PnP Carletonville manager said they don't have drivers to deliver. We contact PnP customer service 4 times, they promised to refund our money, 3 weeks later still no refund.