lV
lufuno V

1 reviews | Active since Mar 2015

03 Feb 2019, 16:46

false advertising and bad treatment

False advertising

I walked in pick n pay new market to buy groceries and saw a sign at the mixed vegetables saying Koo mixed vegetables 4 for R50 Rand got to the till was told I could not purchase the mixed vegetables I had because the sign doesn't include the ones I had spoke to the store manager who with his arrogance came and told me he won't help me and walked away. The service in that store was disgusting and as a customer I was treated bably. Someone must account!!! We support the business and deserve better treatment

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Feb 2019, 10:57
Official
Good day Lufuno, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team