False advertising and bad attitudes

To whom it may concern

I am completely appalled with the service I received today (19 November 2017, 13:05).

A discount sign read R13.00 for all pads (including Ultra). The self service did not recognize this discount so I was directed to a cashier. The cashier and assistant manager were completely *********** and I had to walk back and forth between the cashier and the sign until eventually I brought the sign to them. They continued to say that although the sign read discount on Ultra Pads, the Ultra Pads were not on discount. This is false advertising and is *******. After calling the manager and wasting more of my time, they finally gave me the pads for the discounted prices. None of the employees offered an apology or explanation. The manager - who also did not apologize to me - did not even speak to me directly.

Such service is completely unacceptable.