1 reviews | Active since Jan 2012
False Advertising and arrogant staff
These people advertise one price and then they charge you different price at the tills. Then you have arrogant managers or store managers that should not be their as their customer s****s are worse. This is not once but today makes it 3 times in the last couple of weeks. first is were they advertise nivea shower gel at the specified price it says on the leaflet all assorted, then they had a monster energy drink special on the 553 ml which you don't get in SA, and then the last one is the in store special R 1,99 for g**** fruit when i get to the till now its R 7,95 and you tel the cashier that's it is not correct. the way she stood up and walk away they don't have pricing on the g**** fruits but they have big board saying R 1,99 which is funny because it's the same thing over and over with you people and i have been buying all my groceries from you for the last 5-6 years i will never buy from you again. i must say thank you for all your ***** ups i found that the spar in glen marais is awesome. i would rather drive the extra 5-10 km to gou buy their even tho im just around the corner from you.
Good day Shane,
Thank you for choosing Pick n Pay and taking the time to address your complaint with us.
Please accept our sincere apologies for the poor service experience and pricing issues at the store.
We have tried calling you on *** however your phone goes to voice mail therefore a message was left for you.
Kindly give us a call to advise of the stores name or email us on the below email address with our complaint and the stores name to enable us to address your complaint with the relevant management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Awaiting your response.
Kind regards,
Vanitha Venketas
Good day Shane,
Thank you for choosing Pick n Pay and taking the time to address your complaint with us.
Please accept our sincere apologies for the poor service experience and pricing issues at the store.
We have tried calling you on *** however your phone goes to voice mail therefore a message was left for you.
Kindly give us a call to advise of the stores name or email us on the below email address with our complaint and the stores name to enable us to address your complaint with the relevant management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Awaiting your response.
Kind regards,
Vanitha Venketas
