VR
Vinod R
1 reviews | Active since Sept 2016
13 May 2019, 13:14
False Advertising Again
False Advertising on the R100 deals . 2 x 5kg PNP chicken advertised on the front page of the pamphlet for R100 but in store is a different price . This is the 3rd time now the R100 deals the advertised price is not the same in the store.
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Pick n Pay's replyOfficial
13 May 2019, 13:42Hi Vinod,
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light and have already addressed this with our marketing team.
Our team has confirmed that it was a printing error and that apology posters were sent to all hyper stores to make our customers aware of this error.
Please feel free to contact our Customer Care Team on ***or email them on *** should you have any further queries/complaints. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light and have already addressed this with our marketing team.
Our team has confirmed that it was a printing error and that apology posters were sent to all hyper stores to make our customers aware of this error.
Please feel free to contact our Customer Care Team on ***or email them on *** should you have any further queries/complaints. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply13 May 2019, 13:42
Official
Hi Vinod,
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light and have already addressed this with our marketing team.
Our team has confirmed that it was a printing error and that apology posters were sent to all hyper stores to make our customers aware of this error.
Please feel free to contact our Customer Care Team on ***or email them on *** should you have any further queries/complaints. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light and have already addressed this with our marketing team.
Our team has confirmed that it was a printing error and that apology posters were sent to all hyper stores to make our customers aware of this error.
Please feel free to contact our Customer Care Team on ***or email them on *** should you have any further queries/complaints. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,