HP
Hendrika P

1 reviews | Active since Apr 2016

30 Apr 2016, 12:14

False advertising????

To fnb and Rustenburg Waterfall Mall there is actually no benefit in asking for cash if nr1 the cashier don't even understand you and 2nd if pick a pay hardly ever have cash to give you is there??? So to fnb stop sending me smse's with emty promises because pick a pay waterfall mall can't keep it!

0
Replies (1)
Pick n Pay
Pick n Pay's reply03 May 2016, 06:14
Official

Dear Mrs Pretorius,

Please accept our apologies for any inconvenience caused by the store not having cash for cash back transactions.

I have escalated this matter to our Northern Regional office for their attention, and they will be in contact with you shortly.

Kind regards

Wendy-Lee (National Customer Services Division)

Your reference number for this complaint : ***