DB
Donita B

1 reviews | Active since Apr 2013

15 Feb 2016, 12:35

false advertising

Purchased an umbrella that was labelled R199 but when I got to the till it was actually R399?? That is R200 more; I'm very disappointed as this is false advertising and even the store assistant told me they were running a promotion, Il never buy form you store again I knew I shouldv'e gone to game rather

0
Replies (3)
Pick n Pay
Pick n Pay's reply15 Feb 2016, 14:12
Official
Hello IZIKO WP,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***
DB
Donita B's update17 May 2016, 10:53
Reviewer Update
Still no feedback...
Pick n Pay
Pick n Pay's reply17 May 2016, 11:46
Official

Dear Donita

Thank you for your email communication, I do apologise for no-one responding to your complaint.

I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.

Kind Regards

Marise