EB
Eugene B

1 reviews | Active since Mar 2009

11 Dec 2015, 16:38

False advertising

I attempted to purchase the Quality street as advertised in there festive low prices leaflet that is that is valid from 24 November to 25 December 2015. It states that only one voucher per smart shopper customer is available and then you can purchase the sweets at R39,90 instead of R59.90. No voucher was available at the kiosk nor was the R20,00 taken off at the till. I did not purchase the product as I want it at the R39,90 as advertised. This is clearly false and misleading advertising on there behalf. I wonder how many other customers was also mislead in this way. This is not the way customers should be treated.

0
Replies (1)
Pick n Pay
Pick n Pay's reply14 Dec 2015, 09:04
Official
Hello aopen,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***