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Nikki N
1 reviews | Active since Jan 2017
08 Jul 2019, 08:26
False advertising
Yesterday they had a special on the Fitch & Leedes tonic water that if you buy a 6 pack you receive R 29.95 airtime. so we did but we bought 2, the only gave us airtime for 1 so then when wanting to refund the second 6 pack they wanted to take off the airtime ?????
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Pick n Pay's replyOfficial
11 Jul 2019, 09:57Good day Nikki Thank you for taking the time to address your concerns with us. Please accept our apologies for this inconvenience. We are busy addressing this with our management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Kind Regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply11 Jul 2019, 09:57
Official
Good day Nikki Thank you for taking the time to address your concerns with us. Please accept our apologies for this inconvenience. We are busy addressing this with our management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Kind Regards,
Pick n Pay Team
Best regards,