1 reviews | Active since Nov 2013
False Advertising
False Advertising BP Fuel / Cricket Card Promotions
This BP promotion was to run from 3rd - 31st May, 2019. Last night went to Brettenwood Park to fill up with petrol. Spent R300 on petrol. (BP FUEL) Vouchers says R250-00 so we spent R50 more than voucher. Handed voucher to cashier together with Smart Card and told this piece of paper is NOT VALID as you don't have a bar code on it.
So how do you want us to get rewarded for this promotion - 1000 Bonus Points as stipulated on the vouchers given to me.
Also at this Brettenwood Park is a Pick n Pay Store, so we spent on items in the PnP store as well in addition to the R300-00 fuel.
GUESS WHAT told they don't have cricket cards for that promotion either.
WHAT IS HAPPENING TO PICK & PAY.!!!!!!!!
Please NOTE this story will also appear on Hello Peter.
Mrs R Abrams
Thank you for taking the time to write to us regarding your concerns.
Please accept our apologies for the delay in response.
Please note of the following information pertaining to your complaint:
1. The BP 1000 bonus points is a once off automatic point load promotional offer.
2. Once you have swiped your card with your first BP purchase of R250 the points would be loaded to your card.
3. Super Card- these cards are not issued at the BP garages as petrol is one of the exclusions.
Please email our Smart Shopper Team a copy of your till slip & smart shopper card number to enable our team to investigate further.
Email address: ***
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for taking the time to write to us regarding your concerns.
Please accept our apologies for the delay in response.
Please note of the following information pertaining to your complaint:
1. The BP 1000 bonus points is a once off automatic point load promotional offer.
2. Once you have swiped your card with your first BP purchase of R250 the points would be loaded to your card.
3. Super Card- these cards are not issued at the BP garages as petrol is one of the exclusions.
Please email our Smart Shopper Team a copy of your till slip & smart shopper card number to enable our team to investigate further.
Email address: ***
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team