NZ
Nondumiso Z
1 reviews | Active since May 2015
14 Feb 2019, 21:54
False advertising
I was sent an sms that i have received 1000 points on my smart shopper card as it is my birthday month but they haven't been loaded yet
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Replies (1)
Pick n Pay's replyOfficial
15 Feb 2019, 09:48Good day Nondumiso
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Please note we have tried contacting you twice today but were not able to get through, You had not provided your Smart Shopper card number for us to check on this for you and advise.
For further assistance you can contact our customer care line on ***or email ***.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Please note we have tried contacting you twice today but were not able to get through, You had not provided your Smart Shopper card number for us to check on this for you and advise.
For further assistance you can contact our customer care line on ***or email ***.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply15 Feb 2019, 09:48
Official
Good day Nondumiso
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Please note we have tried contacting you twice today but were not able to get through, You had not provided your Smart Shopper card number for us to check on this for you and advise.
For further assistance you can contact our customer care line on ***or email ***.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
Please note we have tried contacting you twice today but were not able to get through, You had not provided your Smart Shopper card number for us to check on this for you and advise.
For further assistance you can contact our customer care line on ***or email ***.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Best regards,